Metro Health is working with community agencies to. I really feel like this hotel needs to invest in better customer service that actually have the experience speaking with customers and do not yell at them. Explore an interactive map of pop-up vaccine clinic events in Bexar County. We have prior hotel stays because we travel for business and we have always been able to switch up a room and not have to cancel and do another rebook. I had enough so I thanked her and walked out. I told her to just cancel the room which she then said she can’t that I have to call and cancel. I felt disrespected and at that point we just wanted to get out of there. She had someone speak with us and we tried explaining however she said “let me talk” cutting off mid sentence. We asked her nicely if we can have someone else speak with us because we felt like she wasn’t understanding plus she had already raised her voice at us and seem very frustrated. She then continues to tell me that I need to book another room if I want to stay with my pets So we tried explaining why she couldn’t just do the switch of the rooms and at that point she yelled at us saying we need to pay the new booking. I asked if I can get my refund for the room I had already booked so we can get the two bedroom and she said she can’t give it to me that I had to call. However she claimed that we had to rebook the room instead of doing a switch of the bedrooms because she couldn’t do it on the computer. So we agreed to have our rooms switched and pay the difference. When we arrived and tried to do check in “Milam” told us that dogs are only accepted on the two bed rooms. I booked a king bedroom with my sister and two dogs since it’s pet friendly. The newsletter is sent out on a monthly or bi-monthly basis, but this may vary.13.96km from Beyond Wonderland Southern California On I booked here because everything was sold out so I decided to give this place a try. Newsletter provides the latest news on games, e-books, apps and a lot more. I subscribed to the newsletter but have not received it. Subscription to our newsletters is free of charge.
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